Macle Logistics is an international freight forwarder and total logistics services company. We’ve been providing the highest international standards in logistics services since 2007 as a leading logistics service supplier. Our association with reliable agents worldwide has allowed us to expand our services internationally and establish ourselves in the global logistics market.

With “Delivery the Promise” philosophy and years of global transportation service experience, we free our customers from all logistics hassle and efficiently manage the movement of varied types of cargo from global inland and air/sea ports to anywhere in the world.

Our services cover:

-Ocean & Air Freight Forwarding
– Customs House Brokerage
– Domestic & Cross Border Inland Haulage
– Rail Freight Transport
– Warehousing & Distribution
– LCL Consolidation

Other value added services with the dynamism of business in Cambodia, we are searching for suitable candidate for the position of Operation Associate

Position Summary

The Operation Associate will be responsible for planning & executing operational activities related to by- truck operations involving all the file management & operations activities post booking.
The incumbent has to act as the owner of the job file and will also be responsible for creating & updating of cross-border documents & customer invoices. This role will need to closely coordinate with overseas team, customer service, clearance team, warehouse and trucking team as necessary to ensure that best in class service is given to our customers.

Job Requirement

• Bachelor degree in Business Administration or any  related disciplines
• At least 1 year experience in Operations / Customer service teams in the freight forwarding sector is preferable
• Comprehensive Thai and English communication (Other languages are advantages)
• Good computer literate especially Microsoft Excel and Microsoft Outlook
• Dynamic, rigorous, open minded, highly committed and timely manner
• Good team player and interpersonal skill
• Well organized when working under pressure

Job Detail (Responsibility)

• Closely communicate and coordinate with overseas team and local team
• Check daily update info in the system and export it out for further usage
• Update shipment status to clients as per inquiries
• Pre-alert to customers as per cargo arrival destination
• Cross-check actual quantity of cargo with border team and once arrives Phnom Penh Warehouse

and report right away if found any discrepancies

• Do the neat report for lost and found or broken cargo
• Inform to warehouse and trucking team for their readiness and delivery as per planned
• Collect delivery note from trucking/warehouse team and issue invoice/debit note for payment
• Coordinate with accounting team for payment settlement from clients if necessary
• Close file status after received full payment
• Ensure document is checked, verified, sort and count accurately before upload/dispatch to client

• Drive closure for any outstanding tasks/issues
• Problem solving by involving/communicating with relevant stakeholders as to ensure we all aware and know what action to be taken from each function

Application Information

Job Location: Room202, 2nd Floor, Saphir Bldg, St. 259, Sangkat Teuk Laork I Khan Tuol Kork, Phnom Penh, Cambodia.

Interested candidates should send CV with recent photo, and cover letter to: Macle office as stated in the contact details below no later than 5th May 2019.

Or send to our email by stating the word “FFW Operation Associate” in the subject field of your mail and indicate your salary expectation on your application. Only shortlisted candidates will be notified and invited for the interview.

Late applicants or applications without the subject field of an email will not be considered.